PRIVACY POLICY
INTRODUCTION
Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what purpose, among other indications.
For your information, we will never request more information than we actually need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any other purpose not previously indicated.
As users, you must carefully read this Privacy Policy regularly, and whenever you enter your personal data, since this document may undergo modifications since the provider may modify any type of information that may appear on the website to comply with regulations or update the policy, and without there being an obligation to give prior notice or inform users of these obligations.
RESPONSIBLE FOR THE TREATMENT:
Identity: ARCTECNO APPLICATIONS, SL (also the lender)
Tax ID: B55183990
Postal address: Pg Ind. Les Mates, Av. Alba Rosa, 50, 17800 Olot, Girona
Email: info@arctecno.com
ARCTECNO APPLICATIONS, SL, as the person responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the rest of the current regulations on the protection of July 11, of Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.
METHOD OF OBTAINING DATA, WHAT DATA WE COLLECT and ITS PURPOSE:
The data we collect, the way we obtain it and the purpose of the processing is as follows:
1. Form for sending commercial, after-sales or maintenance requests:
• Required data: company name, name of the contact person, position held in the company, telephone number and email.
• Purpose: to be more accessible to users and so that they can contact us in the most practical, easy, fast and direct way possible.
Once the form has been submitted, ARCTECNO APPLICATIONS, SL will receive an email with the information provided by the user.
• Legitimation: user consent.
2. Carry out the contractual relationship and administrative, tax and accounting procedures analogous and that are required by virtue of current legislation.
• Required data: company, position, name and surname, telephone number, email.
• Purpose: to carry out internal commercial, fiscal and administrative management.
• Legitimation: Consent of the interested party and contractual relationship.
According to the LSSICE, ARCTECNO APPLICATIONS, SL does not practice SPAM, therefore, does not send commercial emails by e-mail that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user has the possibility of canceling their express consent to receive our communications.
We will not process your personal data for any other purpose than those described except by legal obligation or judicial request.
You will not be subject to decisions based on automated processing that have effects on your data.
DATA RETENTION PERIOD:
Your data will be kept for the duration of the commercial relationship with us or you exercise your right of cancellation or opposition, or limitation of processing. However, we will keep your data for the periods legally provided for in the applicable provisions.
RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:
ARCTECNO APPLICATIONS, SL will only provide information to the security forces and bodies under court order or by legal obligation, without prejudice to being able to block or cancel the account if there may be indications of the commission of a crime by the user. The information provided will only be that available to the provider at that time.
RIGHTS OF INTERESTED PERSONS:
As a user-interested person, you can request the exercise of the following rights before ARCTECNO APPLICATIONS, SL by submitting a letter to the postal address of the heading or by sending an email to info@arctecno.com, indicating as Subject: “DATA PROTECTION: RIGHTS OF THE AFFECTED PARTIES”.
Rights:
• Right of access: allows the interested party to know and obtain information about your personal data subject to processing.
• Right of rectification: allows you to correct errors and modify data that turns out to be inaccurate or incomplete
• Right of deletion: allows data that is inappropriate or excessive to be deleted
• Right of opposition: the right of the interested party to have the processing of your personal data not carried out or to cease.
• Limitation of treatment: It involves marking the retained personal data in order to limit its future processing for the exercise or defense of claims.
• Data portability: provision of the data subject to processing to the interested party so that he or she can transmit it to another person responsible, without impediments.
• Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects
As a user, you have the right to withdraw the consent you have given at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out before the withdrawal of consent.
You also have the right to file a complaint with the supervisory authority if you consider that your rights have been violated in relation to the protection of your data (aepd.es).
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
ADDITIONAL INFORMATION
SAFETY MEASURES:
The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security of the processing of the data and to avoid its alteration, loss, theft, processing or unauthorized access, in accordance with the state of the technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centers meet the requirements and conditions of integrity and security established in current regulations.
SOCIAL NETWORKS
We inform you that ARCTECNO APPLICATIONS, SL may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of ARCTECNO APPLICATIONS, SL will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.
ARCTECNO APPLICATIONS, SL will process your data for the purposes of correctly administering your presence on the social network, informing about the provider's activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.
The publication of content is prohibited:
– That they are allegedly illegal by national, community or international regulations or that they carry out allegedly illegal activities or contravene the principles of good faith.
That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general whatever the contents are ARCTECNO APPLICATIONS, SL consider inappropriate.
– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.
Likewise, ARCTECNO APPLICATIONS, SL reserves the right to remove, without prior notice, from the website or corporate social network any content that is considered inappropriate.
In any case, if you send personal information through the social network, ARCTECNO APPLICATIONS, SL will be exempt from liability in relation to the security measures applicable to this platform and the user, if they wish to know them, must consult the corresponding particular conditions of the network in question.
CHANGES TO THIS PRIVACY POLICY
ARCTECNO APPLICATIONS, SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to ARCTECNO APPLICATIONS, SL in the terms established in this policy for the exercise of rights. This revocation is in no case retroactive.
LEGISLATION
In general, the relationships between ARCTECNO APPLICATIONS, SL with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, with the Courts and Tribunals of Girona being competent for the resolution of all conflicts arising from or related to their use.